Section 1 - Payment

1.a) Once an order (commission) has been placed a full deposit will be required and is non-refundable under any circumstances

1.b) Once an item has been bought (this includes anything that isn't a commission) it is non-refundable under any circumstances. 

1.c) Once an order (commission) has been completed payment for the piece will be required in full and is non-refundable, unless, the artwork is damaged in transport and is insured. View subsection 101.c for more information.

Section 2 - Prints

2.a) Prints are not "Exact" replicas of paintings, this means that the colors or organization of the piece may not be entirely true to the original.

2.b) Every piece of art created by prestige artwork will be signed in some capacity, if you're unhappy with where the signature is unfortunately we cannot supply another piece.  

Section 3 - Quality Of Art

3.a) customers may request an original or a sketch to be changed, however, prestige artwork reserves the right to deny the request with a state reason or otherwise whether a piece of artwork is completed or still in progress

Section 4 - Insurance

4.a) If an order is damaged during transit the buyer must have pre-paid for postal insurance cover in order to claim for a refund. If the buyer has organized their own postage prestige artwork holds no obligation if the package is damaged in transit or before arrival

Section 5 - Deals

Please be aware that when deal codes are applied on products unfortunately they aren't hand-signed.